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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Kitty Schamber

Kitty Schamber

October 24, 2024

5  out of  5
rating by Kitty Schamber
"Candace ( Candy ) & Lanessa were able to get us a great Rate and coverage within a day of calling the office. Customer service, helpfulness and prompt Professionals are what this Agency is Comprised of.. Check them out..!"
We responded:
"Kitty, thank you so much for the review. You are wonderful!"
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Sarah Kanoy

October 22, 2024

5  out of  5
rating by Sarah Kanoy
"After a recent storm, our homeowners claim was not going well. My husband and I were overwhelmed and struggling with not knowing what else to do. Candy, our agent, came alongside us to help navigate several issues. She diligently worked to aid us and we quickly began to see our claim turn around. I can honestly say we would have been totally lost without Candy. If you’re seeking an agent who will be with you in a crisis and help with the chaos, look no further."
We responded:
"Thank you so much, I am glad you got me involved. Helping my customers is top priority. I will make sure to see this through for you. "
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Stanton Krause

August 22, 2024

5  out of  5
rating by Stanton Krause
"Candy and her StateFarm team are amazing! The best insurance agents that I have ever worked with. They clearly explain problems, provide answers to any and all questions I have, and in a very timely manner. I highly recommend them to anyone looking for a new agent or company. Couldn't be happier with the service! 😀"
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Prolific Performance

August 1, 2024

5  out of  5
rating by Prolific Performance
"Anytime I need some help, Candy comes through. If she can’t make it happen for me, she finds someone who can! She never lets me down!!!! The best insurance agent I have EVER had!!!! ⭐️⭐️⭐️⭐️⭐️"
We responded:
"You know we go way back and am always happy to help. My team and I love working with you! "
Profile photo of Keaton Croxen

Keaton Croxen

July 22, 2024

5  out of  5
rating by Keaton Croxen
"Super personal and always quick to respond when needed!"
We responded:
"Thank you so much Keaton. It's always great to hear from you. "
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Kris B

April 15, 2024

5  out of  5
rating by Kris B
"Candy has been so awesome- We have never had an insurance company where we had an agent, we do now and that was the best decision ever!! She has helped so many times with questions! She helped us figure out flood insurance, helped with hail damage on car, helped with our sons car accident, and was there to just answer questions we had through all of the processes. She also just checked in to see how our son was doing after the accident! We are so happy we made the decision to go with State Farm and picked Candy."
Profile photo of Kaitlin Rader

Kaitlin Rader

February 8, 2024

2  out of  5
rating by Kaitlin Rader
"My statefarm insurance went up 80 dollars a month over a year span for a 2022 Toyota Corolla. Zero accidents. I called 2 times to see why and if there was something I could do. They didn't go over any other options, said they'd look into it and call me back - nothing. $964 for 6 months. Same exact coverage insurance at progressive, farmers mutual, many others were near $700 for 6 months. I've had statefarm since I was 16 in Illinois. My agent would check in regularly and would always try to find ways for discounts. Saving about 500 a year now."
We responded:
"Kaitlin, I am so very sorry to hear of this experience and am glad you found something that was a better price range. I know we discussed your billing back in October and apologize if a question went unanswered regarding your recent renewal. Please know that we take this feedback seriously and will implement a process to make sure this does not happen again. One of my biggest goals is to make sure we give amazing customer service and it makes me sick that we fell short. "
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Allan Donsig

January 13, 2024

5  out of  5
rating by Allan Donsig
"Candi and her office staff did an outstanding job of setting up policies and advising our family. We have worked with them for years and It has always worked well."
We responded:
"Thank you so much, Allan, we enjoy working with you and your family!"
Profile photo of Kat Teutsch

Kat Teutsch

January 12, 2024

5  out of  5
rating by Kat Teutsch
"Lanessa is so great, she does everything extremely timely and doesn't act annoyed even when you have a bazillion questions! She was extremely helpful and understanding"
We responded:
"Thank you so much, Kat. That is exactly what we love to do, help our customers. Thank you so much for your business. We enjoy working with you!"
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Tyler Cronin

December 13, 2023

5  out of  5
rating by Tyler Cronin
"Great agent!"
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April Hibbler

November 29, 2023

5  out of  5
rating by April Hibbler
"I received kind, professional, and efficient service from Candy and her staff at this State Farm office. I received great rates for my renters and car insurance. I definitely recommend this State Farm office."
We responded:
"Thank you so much, April. We enjoy working with you! "
Profile photo of Shawn Carlson

Shawn Carlson

November 1, 2023

5  out of  5
rating by Shawn Carlson
"Candy is a great agent. I have worked with her for years and always been satisfied with her products and support."
We responded:
"Thank you so much for trusting our agency with your insurance needs."
Profile photo of Greta Ritchie

Greta Ritchie

October 31, 2023

5  out of  5
rating by Greta Ritchie
"Candy is wonderful. She’s smart & she cares. I know she’ll always try to do the best she can for me with my insurance."
We responded:
"Thank you so much for the review, Anna! We appreciate you!"
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Susan Jones

June 10, 2023

5  out of  5
rating by Susan Jones
"I can't express how thankful I am to have switched to State Farm. They were so incredibly helpful and cut my previous payments in half, saving me so much money. My questions were answered and created only coverage that I needed. So thankful to work with them!"
We responded:
"Susan, thank you so much for trusting our agency with your insurance needs. We really appreciate you!"
Profile photo of Sheila Thimgan

Sheila Thimgan

April 20, 2023

5  out of  5
rating by Sheila Thimgan
"Lanessa was amazing!! She did everything to get me the best rate."
We responded:
"Thank you so much for the review, Sheila!"
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Malinda Murphy

April 19, 2023

5  out of  5
rating by Malinda Murphy
"Lanessa is a great agent to work with. Explained the policy information well and was very professional. I would highly recommend."
We responded:
"Malinda, thank you so much for the wonderful review. We appreciate you!"
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Kendrick Moss

April 19, 2023

5  out of  5
rating by Kendrick Moss
"Lanessa was thorough and very professional when helping us set up our life insurance plan. It was great working with her. She made the process very easy and informative."
We responded:
"Kendrick, thank you so much for the review. We appreciate you trusting our agency with your life insurance! "
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craig stark

April 12, 2023

5  out of  5
rating by craig stark
"Excellent service thank you!"
We responded:
"Thank you so much for the review, Craig!"
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Mackenzie Jaeger

April 6, 2023

5  out of  5
rating by Mackenzie Jaeger
"Candy saved us SO much money by switching to her!! She is also very professional, dedicated, and always available for her clients. So happy we made the switch!"
We responded:
"Thank you so much for the kind review, Mackenzie! We are extremely appreciative! "
Profile photo of Anna Allen

Anna Allen

February 28, 2023

5  out of  5
rating by Anna Allen
"Candy and her staff made everything so easy when I needed to sign up for insurance and make any changes I needed to my policy."
We responded:
"Thank you so much, Anna! We love working with you."
Profile photo of Thomas Kriegshauser

Thomas Kriegshauser

April 1, 2022

5  out of  5
rating by Thomas Kriegshauser
"My family is grateful for everyone at Candy Specht State Farm Insurance!"
We responded:
"Thank you, Thomas. We constantly strive to give excellent customer service. We appreciate your business!"
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Michelle S.

February 14, 2022

5  out of  5
rating by Michelle S.
"Candy is a wonderful agent. She is very attentive and responsive when we need her. She has gotten us the best rates possible and I trust her with all of our family's insurance needs. I can recommend her completely."
We responded:
"Thank you so much, Michelle, we love working with you!"
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Rita Bennett

July 29, 2021

5  out of  5
rating by Rita Bennett
"Candy is a top-notch agent who listens first to her clients' needs, and then shares information without undue pressure or the "hard sell." I would highly recommend Candy Specht. She prioritizes true customer service and puts helping people first before profits."
We responded:
"Thank you so much, Rita. It certainly is a pleasure to work with you! Customer service is our priority because our customers deserve to have us looking out for them."
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Diane Schieffer

July 26, 2021

5  out of  5
rating by Diane Schieffer
"I love working with Candy. I always feel like she has my back and looks out for my best interests. She is looks for ways to save me money, and is really fast at getting things done and answering my questions. Highly recommend Candy!!"
We responded:
"Thank you, Diane. I love working with you as well."
Profile photo of Haley Renner

Haley Renner

July 23, 2021

5  out of  5
rating by Haley Renner
"Called to get a quote for car insurance and spoke with Maddie. She gave me a quote fast and helped explain everything to me. She was very nice and efficient!"
We responded:
"Hi Haley! I am so glad Maddie took good care of you. Thank you for your kind words."